Refund & Return Policy
At doriwear.com, we strive to ensure you love every purchase. However, if something isn’t right, we’re here to help.
1. Returns Eligibility
- Items must be returned within 7 days of delivery.
- Products must be unused, unwashed, and in original condition with all tags intact.
- Returns are only accepted for items purchased directly from our website.
- Return Shipment Charges to be bourne by customer
2. Non-Returnable Items
- Items marked as Final Sale or Non-Returnable
- Innerwear, lingerie, and accessories (for hygiene reasons)
- Customized or altered products
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Please contact us within 48 hours of delivery
- Share clear images of the product and packaging
- We will arrange a replacement or full refund at no extra cost
4. Refund Process
- Once your return is received and inspected, we will notify you of approval
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to your original payment method
5. Exchange Policy
- Exchanges are subject to product availability
- If the desired size/product is unavailable, a refund will be issued
6. Return Shipping
- Customers may be responsible for return shipping charges unless the item is defective or incorrect
- Shipping fees are non-refundable
7. How to Initiate a Return
To start a return, please contact us at:
📧 Email: support@doriwear.com
Note: We reserve the right to refuse returns that do not meet our policy conditions.
Thank you for shopping with us!